Managing compliance across multiple regulatory frameworks often leads to fragmented controls, duplicated effort, and limited visibility, especially for organisations operating with lean security teams.
This case study highlights how CyRAACS helped a client streamline compliance across RBI guidelines, ISO 27001, and PCI DSS by building a Unified Compliance Framework (UCF), centralising control management through the COMPASS platform, and enabling continuous monitoring, ownership, and audit readiness. The approach replaced manual, audit-driven processes with a structured, scalable compliance programme.
Problem Statement
A client from a Financial Services Organisation (BFSI) was required to manage compliance across multiple regulatory frameworks, including RBI guidelines, ISO 27001, and PCI DSS simultaneously, with a small information security team and no unified platform in place.
Services Delivered
- The services delivered focused on shifting from fragmented compliance to a unified, control-driven approach, creating a scalable foundation for continuous visibility and audit readiness. Some details:
- Conducted a comprehensive compliance gap assessment across all applicable regulatory frameworks and standards.
- Built a Unified Compliance Framework (UCF) mapping all controls across RBI, ISO 27001, and PCI DSS into a single rationalised control set.
- Identified and consolidated overlapping controls, into unified controls, eliminating duplicate tracking effort.
- Established clear control ownership across business units, distributing accountability beyond the infosec team.
- Defined assessment frequencies as daily, weekly, monthly, and quarterly for each control based on its nature and risk relevance.
- Deployed COMPASS’ GRC platform to replace spreadsheet-based compliance tracking with a single integrated dashboard.
- Configured integrated risk management to dynamically reflect control performance and elevate risk ratings when controls failed.
- Set up issues and exceptions management module to track control failures, gaps, and treatment progress in one place.
- Enabled continuous evidence collection to ensure audit readiness at all times rather than at scheduled intervals.
Value Provided
- The approach delivered measurable improvements across compliance operations, enabling greater efficiency, visibility, and confidence in audit outcomes.
- Audit preparation time was significantly reduced by centralising evidence in a single, easily accessible repository
- Control failures were identified and remediated months ahead of audit timelines, eliminating last-minute scrambles
- Risk ratings were updated dynamically to reflect real-time control performance rather than annual estimates
- Compliance ownership was distributed across the business, strengthening accountability
- The BFSI organisation achieved consistent audit readiness, ensuring smooth and predictable external audits
