As a Solutions Consultant your responsibilities will include:
- Providing security solution and subject matter expertise within the sales campaign
- Assist the sales team in qualification, pursuit and closing of opportunities
- Promote the Security portfolio of governance, risk and compliance services and associated security technology with the customer, positioning best fit solutions that meet/enhance the clients security strategy and reduce risk
- Collect and determine information/data from appropriate sources to assist in determining customer needs and requirements
- Pre-sales support for Security Consulting opportunities for designated accounts in support of key territory sales and account plans to achieve and exceed defined targets
- Engaging customers and partners, capturing requirements, proposing technical solution and overseeing the selection of technologies/products, scoping and estimating resources and effort needed to deliver the business value solutions to the customer successfully and achieving high level of customer satisfaction – to own and manage the whole process
- Engage with customers as a trusted advisor, listening and understanding their challenges and requirement – both technical and business, and clearly articulate and communicate to the sales team, and document them
- Research and develop appropriate working solution and value proposition, engaging with the respective teams to address customer requirement
- Scope and clearly translate defined requirements, proposed solutions and value proposition into proposals/Statement of Work (SOW).
- Present and articulate our value proposition to customers
- Proactively engage customer both new and existing, to provide update on the latest security trend, changes in the threat landscape, and new product and services offering
- Be a trusted advisor who provide sound security advise to customer
- Be the solution owner, taking lead and working with cross-functioning team including professional services, product management, sales and marketing to drive the development of market-driven solution and services, and also for marketing events
- Ensure personal technical, communication and commercial skills are kept up to date to ensure successful execution of role, e.g. maintaining CPE, attending training, webinars