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Identity and Access Management Services

The Right Person, the Right Access, Revoked on Time. Every Time, with Evidence.

Secure identities. Govern access. Reduce risk. Stay accountable.

Identity Management, Built for Security

Every security control an organization relies on assumes that identities are created correctly, access is granted on business need, and access is removed the moment it is no longer required. CyRAACS designs identity management processes, governs access across applications, and runs identity operations as a managed service, so that identity works as a security control and not only as an IT task.

At a Glance

200,000+ identities and 200 applications brought under a redesigned, automated identity process for one of India’s largest electronics retailers

Identity operations run as a managed service for regulated financial institutions in India and the Middle East

Over 60% productivity gain and 40% improvement in identity KPIs delivered in consulting engagements

Built to meet the identity and access requirements of global standards and regulations, including ISO/IEC 27001:2022, SOC 2, PCI DSS, GDPR, the DPDP Act, RBI Master Directions on IT Governance, SEBI CSCRF, IRDAI guidelines and UAE Information Assurance requirement

Our IAM offerings

01

Identity Consulting and Process Design

Redesign how identities and access are managed, end to end.

We assess how access is requested, approved, provisioned and removed today, redesign the process across all applications, define the metrics and service levels it must meet, and set up the governance framework and KPIs that keep it there. Where access still depends on forms and email, we specify the automation and see it through to completion.

02

User and Role Profiling

Access that fits the job.

We profile users and roles across applications to establish least-privilege access baselines, define role-to-entitlement standards, identify excess and dormant access, and give approvers a clear reference for every request.

03

Identity Governance and Access Reviews

Know who has access to what, and prove it.

Periodic review and recertification of user and privileged access across the application estate, segregation-of-duties checks, exception governance, and removal on exit, with evidence retained for auditors and regulators. Identity and access governance is part of every CyRAACS managed security engagement.

04

Managed Identity Operations

Identity operations run as a service, to defined service levels.

Our team handles provisioning, deprovisioning, access changes, bulk requests and offboarding across your applications, with every request validated against role, business need and least privilege before action, every removal verified in the target system, and every action evidenced. Delivered 24×7 where required, taken over from an incumbent supplier or an internal team without disruption, reported against agreed service levels, and progressively automated on the platforms you already license, with a person in control of every privileged and exception request.

Why CyRAACS

🛡️

We are a cybersecurity firm

For close to ten years, CyRAACS has delivered security and compliance for enterprises: CERT-In empaneled, CREST accredited, and ISO 27001:2022 certified.

🔐

Identity is the bedrock of security

Every control an organization relies on assumes that the right person is given the right access, and that it is revoked on time. We run identity management as a security control.

✅

Every access decision validated before action

Role, business need, segregation of duties and least privilege, checked and evidenced on every request.

⚙️

A control environment, not just a process

Role and entitlement standards, privileged-access controls, exception governance, access recertification and incident escalation, defined at the start and reviewed quarterly.

🔎

Quality checked on the work itself

Sampled quality review of closed requests, every removal verified in the target system, evidence recorded on every action, and a lead on every shift.

🧬

Work done exactly as written, with evidence, is our DNA

The same discipline we apply to security audits and compliance programs, applied to identity operations.

Frequently Asked Questions

Both. We deliver identity consulting and process redesign, and we run identity operations as a managed service to agreed service levels.

Yes. We have taken over identity management from incumbent suppliers and internal teams, using a structured transition with shadowing, reverse shadowing and signed-off readiness before go-live.

We work inside the client's own environment, on the identity, ticketing and automation platforms the client already licenses, including Microsoft Entra ID, Active Directory, ServiceNow and Power Platform.

Against jointly agreed service levels and KPIs: turnaround, first-pass accuracy, aging, removal timeliness and recertification completion, reported through dashboards and monthly reviews.

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